Community Chaos

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Holiday Gift Guide for Community Managers
Everything a Community Manager wants (and needs)
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Jillian Benbow

November 2022

Ruining the perceived value of a (stupid) blue checkmark
How to destroy any semblance of trust and safety and probably get away with it
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Jillian Benbow

October 2022

Is the concept of community being swallowed by marketing and ruining the career path?
..a general rant about the red flags I see in community job descriptions
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Jillian Benbow
2
Leveraging Newsletters with Dylan Redekop of Growth Currency
#060 Newsletters are having a moment right now. In fact, people are going wild over the weekly tips, tools, and advice we deliver through Unstuck. But…
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Jillian Benbow
53:21
The Smartest Way to Run Your Community with Mathilde Leo, Head of Community at Circle
#059 What happens if you stop participating in your community for a few days? Do your members step up in your absence? This is the ultimate way to test…
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Jillian Benbow
1:01:25
Community for Community Builders with Rebecca Marshburn of Common Room
#058 Are you bad at your job? Many community managers struggle to measure the true impact of their work. But that’s changing! New tools and resources…
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Jillian Benbow
1:05:03

September 2022

A Roundtable on Sobriety Communities with Molly Ruggere, Robbie Shaw, and Sam Diminich
#057 Is no one drinking anymore? Mocktails are on the rise, and sobriety is quickly becoming more mainstream. Even major corporations are jumping at the…
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Jillian Benbow
1:26:12
The Ever-Evolving Community with Richard Millington, Founder of FeverBee
#056 What are the kinds of behaviors that drive engagement in your community? How do you guide each member through the activities that keep them coming…
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Jillian Benbow
1:08:28
Collaborative Memberships Are On-Trend with Geraldine Wharry of Trend Atelier
#055 How do you provide your online community with value? You get paid to do it, so you might think you have to be at the center of every activity. But…
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Jillian Benbow
1:15:56
A Behind-The-Scenes Look at How SPI Launched Another Paid Community
What do you do if you want to provide your audience members with the value of community, but they're not all at the same level in their journey? We…
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Jillian Benbow
53:52

August 2022

Pandemic Communities Gone Bust with Jillian
#053 Sometimes tough love is the best kind of love, and it might be just what you need if your community is struggling right now. It’s not unusual to…
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Jillian Benbow
29:05
[Bonus Episode!] Community First, Workout Second with Kelly Roberts of Badass Lady Gang
We're taking a break this week (week two of two), so we decided to pull up one of our favorites from the back catalog. This is episode 016 with Kelly…
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Jillian Benbow
1:02:12
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