Community for Community Builders with Rebecca Marshburn of Common Room

The Community Experience

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Community for Community Builders with Rebecca Marshburn of Common Room

Jillian Benbow

Oct 04, 2022

#058 Are you bad at your job? Many community managers struggle to measure the true impact of their work. But that’s changing! New tools and resources designed with online memberships in mind are finally coming out. Common Room is a community intelligence platform that helps you measure and deliver next-level experiences for your members. Rebecca Marshburn, Head of Community at Common Room, joins us today to share a behind-the-scenes look at the company and the game-changing tools they’ve developed. We dive into analytics, the best ways to measure membership success, and the value of using the right tools for the job. Rebecca gives us an inside look at Uncommon, a newsletter that has evolved into a private space where community builders come together to share their expertise. We also look at how SPI Pro has grown and changed and the elements that have made it successful. Show notes and more at SmartPassiveIncome.com/cx058.

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The Community Experience

What makes a community flourish? How do we build vibrant, supportive online communities? Can brands and organizations facilitate authentic connection through community?If you’ve ever found yourself asking these questions, you’re in the right place. The Community Experience was designed to explore all things community and to help community facilitators design online communities that thrive, whether yours is a niche community based on fandom, or tied to a personal brand or business. Each week, join host Jillian Benbow to learn practical strategies and insights from people on the cutting edge of community building, as well as a peek behind the curtain into the inner workings of our own branded online community, SPI Pro.We believe that community-driven content and commerce is changing the landscape of work and life. Through unbridled curiosity, we believe we can help the world increase the impact potential of online communities. Join us for the ride and embrace the experience! New episodes drop every Tuesday, wherever you listen to podcasts.

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